Our Guarantee


We love our chocolate and want YOU to feel the same. So, if you are not 100% happy with your purchase, we want to know about it so we can put it right.

Our primary goal is to have happy and satisfied customers and we are committed to provide you with an excellent service. If you've sent or received a Mallow Tree gift, whether you were delighted or not entirely satisfied, we'd like to hear your comments in order to improve our services and products.

If you contact customer services we will do all we can to try solve any issues as soon as possible. All queries will receive an initial response within 72 hours.